Articles

The wealth industry is undergoing a paradigm shift fueled by changing demographics, generational wealth transfer, and rapidly expanding digitalization. Customers are demanding a wider array of investment options and an improved, seamless service experience; relationship managers are being empowered by access to real-time data, streamlined workflows, and multichannel and digital tools. And forward-looking firms will achieve new growth by mining new customer segments and exploring acquisition and ecosystem partnership opportunities.

The wealth management landscape is transforming for traditional wealth managers and WealthTechs alike. Read Capgemini’s Wealth Management Top Trends 2023 to gain insights into actions industry players will take in the coming year and beyond.

Today, we are aware of the complexity and beauty of the Earth, but also of its fragility. This is why our challenge is no longer the discovery of new territories, but the exploration of new ways of thinking and doing. This will be critical if we are to build a model where societal prosperity grows in balance with Nature, allowing us to tackle inequalities and build broad-based prosperity for all. I am convinced that the new explorers of the 21st century will be business leaders and captains of industry, collaborating with politicians and civic society to build a new model of sustainable growth, tackling our most critical environmental and social issues.

What the world needs now is bold corporate leaders, rather than managers, who are ready to step outside their comfort zone and make radical decisions in order to put their business strategy at the service of the general interest, by fighting climate change and reducing inequality. It’s encouraging to see that more and more leaders are now making commitments on these issues and taking action. Last year, the number of corporations that committed to reaching net zero carbon emissions by 2050 more than doubled, including major players such as BP or Nestlé. Others, such as Microsoft, have gone further by declaring that they would become carbon-negative, meaning they will reduce CO2 in the atmosphere.

In the world of the data economy, organizations are embracing new landscapes of connectivity, interactions, and creations. 

To stay ahead in their industry, they are combining data with artificial intelligence, to explore new ways of working, producing, consuming and communicating – reshaping our future. Generative AI, with its extraordinary potential, is the new contributor to this shake-up.

But how can we experience the full transformational benefits of AI while remaining ethical, protecting society and the planet, and creating a more sustainable, trustworthy, and better future for everyone?

This collection highlights the possibilities of our AI future.